Credentials

• Is the facility licensed and in good standing?
  
• Is it specifically licensed to treat people with BPD?
  
• How long has it been treating BPD?
  
• What therapies are offered (DBT, Schema Therapy, MBT, TFP)?
  
• How was the staff trained, and by whom?
  

Staff & Programs

• What is the client-to-staff ratio?
  
• How many staff members, and what are their qualifications?
  
• How many clients are in the program?
  
• What types of therapy are offered (individual, group, family, medication)?
  
• How often is therapy provided each week?
  
• How long is the average stay?
  
• Is family involvement encouraged or required?
  
• Are there local or on-site support groups?
  
• How is discharge planned and coordinated with aftercare?
  
• What happens if someone signs themselves out early?
  

Rules & Expectations

• Is there a handbook explaining program rules and expectations?
  
• What are the policies on attendance, absences, or visiting hours?
  

Finances

• What is the total cost? Are there flat fees or extra charges?
  
• How often is billing done, and what are the payment terms?
  
• What insurance/funding is accepted (Medicaid, Medicare, private insurance)?
  
• Is a financial counselor available to explain charges?
  
• Could treatment affect SSI or other benefits?
  
• Are there financial resources available for patients with challenges?